Supporting Cisco Devices for Field Technicians (CPLL-FLDTEC)

• Individuals looking to move into the IT field
• IT professionals looking to stand out in the job market
• IT professionals looking to enrich their current roles with additional networking skills

There are no prerequisites for this training. However, you should have an understanding of the exam topics before taking the exam, including:

• Network Foundations
• Common Service Tasks and Tools
• Cisco Software
• Cisco Infrastructure and Collaboration Architecture
• Cisco Hardware Replacement
• Cisco UCS and Data Center Architecture

These skills can be found in the following Cisco Learning Offerings:

• Supporting Cisco Collaboration Devices (CLTECH)
• Supporting Cisco Data Center System Devices (DCTECH)
• Supporting Cisco Routing and Switching Network Devices (RSTECH)

• Identify common network devices, components, and functions
• Identify the layers of the host-to-host communications model
• Describe network cabling at Layer 1
• Describe network switching and Layer 2 technologies
• Explain internet protocol (IP) addressing and subnetting
• Explain network routing at Layer 3
• Identify Cisco infrastructure networking devices, roles, and functions
• Identify Cisco data center networking devices, roles, and functions
• Identify Cisco UCS servers, roles, and functions
• Identify Cisco collaboration devices, roles, and functions
• Explain the Cisco device boot-up process
• Identify common Cisco internetwork operating system (IOS) commands
• Identify tools for device file management
• Confirm physical layer connectivity
• Access devices remotely over a network
• Explain how to connect to the console port
• Describe how to capture device status
• Describe techniques for password recovery
• Identify common tools for device replacement
• Locate serial numbers on Cisco devices
• Compare IOS bundle and install modes
• Describe Cisco software licensing models
• Manage Cisco software images
• Manage device configuration files
• Identify infrastructure components, endpoints, and collaboration devices
• Examine on-premises collaboration deployments
• Describe the role of collaboration infrastructure in video endpoints
• Explain Cisco cloud services in enterprise communication and collaboration
• Explain safety and environmental protocols
• Describe the process for replacing Cisco devices
• Describe the process for configuring Cisco network operating system (NX-OS) software
• Describe Cisco collaboration endpoint solutions
• Identify devices in a data center network
• Describe components in a virtualized data center architecture
• Explain Cisco UCS devices and their placement in UCS architecture